2 accounts

• 

  bretth916 · Member · Oct 2, 2022 at 6:08 pm

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  I think I have two accounts how do I get someone to verify this
  humphrey-learning.com
  I go to edit the pages, and it takes me to the start page and says I don’t have a site.

  I’m confused

• 

  staff-totoro · Staff · Oct 2, 2022 at 11:36 pm

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  Hi there,

  I do not see any upgrades under your @bretth916 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

  Is it possible you made your purchase under a different login?
  I can confirm that your site humphrey-learning.com is registered at WordPress.com but is under a different account and not your @ bretth916 login.

  If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery

  On that form you will be asked to provide a transaction ID for your purchase, which you can typically find on your credit card statement. More info on how to find that here: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id

  Hope that helps. Please let us know if you have any more questions.