2 active plugins

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  kyankrown · Member · Mar 26, 2022 at 4:32 am

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  I need to remove one of the wishlist plugins. I can’t access my website now because of it. How do I do that?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  supernovia · Staff · Mar 26, 2022 at 10:48 pm

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  Hi @kyankrown, the site you shared doesn’t have any plugins actually. Do you have a site that is hosted here with us, that also has plugins? If so, can you log out and log in with the account that owns the site?

  If you are managing your own copy of WordPress with a different host, you can ask for help with a manual uninstallation:
  https://wordpress.org/support/article/managing-plugins/#manual-uninstallation

  Or, ask your host to help you restore a good backup.

  Going forward, you’ll also want to use the correct resources for help with the free WordPress code. We have some tips here: https://wordpress.com/support/help-support-options/#word-press-org-support

  WordPress.com uses that free code for our hosting service. We provide support, maintenance, SSL, and more for our users. You can learn more about the differences here:
  https://get.wp.com

  Hoping this helps!