2 step authentication isn't working

  • Unknown's avatar
    drpynz · Member ·

    Setup 2 step authentication and received the first SMS code and have not received another since. I cannot change my password without it. I have used one of my backup codes to get in but i dont want to use the rest of them trying to log in.

    Anyone else had this issue before?

    The blog I need help with is: (visible only to logged in users)

  • staff-mckluskey · Staff ·

    Hi there!

    I had a look at the logs, and I can see that all the two-step authentication SMS were delivered today. If you have not received them and need help changing the verification method, please send us an email to passwordhelp@wordpress.com.
    Our Account Recovery team will get back to you with more info.

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