403 error

  • Unknown's avatar
    courtneyyouphoriafy · Member ·

    I am getting a 403 error when trying to login to the WordPress admin page. I have tried to get help with Bluehost but they keep trying to get me to buy some $800 package that I can’t afford.

  • staff-totoro · Staff ·

    Hi there,

    The sites courtneyyouphoriafy.com and theawakeningcollective.net appear to be a self-hosted WordPress (also called “.org”) sites hosted on Bluehost Web Hosting, and not sites hosted on our WordPress.com service.

    To clarify, we are not the only providers of WordPress sites, and Bluehost also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

    You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

    You may also wish to contact your host’s support team for more assistance.

    Hope that points you in the right direction!

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