403 forbidden

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  maganzo87 · Member · Jun 19, 2021 at 10:44 am

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  Hi, I can’t access my website anymore, it gives me 403 forbidden error

  The site I need help with is tommysgoodplace.com. It is not hosted by WordPress.com, but it is connected with Jetpack.

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  staff-mckluskey · Staff · Jun 19, 2021 at 3:04 pm

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  Hi there!

  Your site loads correctly on my end but if you still have trouble, you will want to ask at https://wordpress.org/support/forums/ or reach out to your host.
  We won’t be able to help you here as your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.