403 Forbidden Error
-
I’m tried to access my website this morning and I received an error saying that my website was not secure. After a few tries of accessing the website, it started giving me a 403 error where I can’t do anything on the site at all. I paid a good amount of money for this website. Is there anything I can do to get my website back expeditiously? Please let me know. If there’s nothing I could do, could I receive my paid-for benefits on my other website?
-
What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.
-
-
Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost. In your case, that host appears to be Bluehost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
-
However…
Allow me to use this opportunity to say that if you WERE hosted here at WordPress.com, you would have access to 24/7 WordPress specific assistance from a world-class support team and we could likely get this sorted out for you.
https://wordpress.com/pricing/
We have a guide to help move your site to WordPress.com here and our support team can also assist:
https://wordpress.com/support/moving-from-self-hosted-wordpress-to-wordpress-com/
Please let us know if you have any questions about WordPress.com, our plans, or our features.
- The topic ‘403 Forbidden Error’ is closed to new replies.
WordPress.com Forums 