403 forbidden error

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  soulseeknadventures · Member · Aug 19, 2021 at 12:19 am

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  I can’t login to my WordPress account. I get 403 forbidden error

  Site: http://www.soulseeknadventures.com.
  WP.com: Yes
  Correct account: Unknown

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  aisajib · Member · Aug 19, 2021 at 9:24 am

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  Hi there!

  I was able to view the login screen here https://soulseeknadventures.com/wp-login.php without any issues. Can you try from a different browser to see if that works?

  Please note that your site at https://soulseeknadventures.com is using the WordPress.org software and is hosted by Bluehost. We aren’t able to provide direct support for sites using WordPress.org as this forum is for WordPress.com sites. If you aren’t sure about the differences, please check out this page: WordPress.com vs WordPress.org.

  We are happy to point you in the right direction, but note that you may need to contact your hosting service for help or post on the WordPress.org community forum here: https://wordpress.org/support/forums

  If you’re still unable to get into the site, I suggest contacting Bluehost first. As your site’s host, they have access to the site’s files on their servers. So they can help you log in to the site.

  Regards