48Euros charged

  • Unknown's avatar
    einneufeldschafftalles · Member ·

    Hey guys, I just signed up and created the domain ‘einneufeldschafftalles.com’.. As far as the information show on your website, this is supposed to be free of charge for the first year. Can you explain, why I still got charged 48E.?
    And another question:

    I would like to enter the backend of this site. But when I enter
    einneufeldschafftalles.com/wp-admin it doesnt take me to the backend log in.

  • staff-mckluskey · Staff ·

    Hi there!

    The domains are free for the first year with any of our paid plans. The 48€ is the price for the Personal plan.

    You’re logged in to a different account than the one that owns the site; that’s why you couldn’t access the backend.
    It looks like you have already closed this account, though. If you need more help, please reach out directly from https://wordpress.com/help/contact while logged into the correct account.

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