500 error
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We have a complicated issue here — we have a Multisite network and jgpr.net is one of the sites in the network. We are redesigning JGPR.net so I used the WPMU Duplicator Pro plugin to duplicate jgpr.net to another site, jgpr.org so that our developer could redesign the site. We were done with jgpr.org so I deleted it, but I noticed that Jetpack Email Subscribers to jgpr.net were receiving emails with the FROM name of ‘JGPR DEVELOPMENT’ which was the jgpr.org name.
I tried to clear that up by disconnecting jgpr.net from Jetpack, but as soon as I disconnected jgpr.net form jetpack, the site crashed with a 500 error and the following code:
[Fri Jul 27 13:47:50.370046 2018] [:error] [pid 11228] [client 52.90.15.119:47172] PHP Fatal error: Uncaught Error: Class ‘Jetpack_Simple_Payments’ not found in /nas/content/live/johnguilfoil/wp-content/plugins/jetpack/modules/widgets/simple-payments.php:479nStack trace:n#0 [internal function]: register_widget_jetpack_simple_payments(”)n#1 /nas/content/live/johnguilfoil/wp-includes/class-wp-hook.php(286): call_user_func_array(‘register_widget…’, Array)n#2 /nas/content/live/johnguilfoil/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)n#3 /nas/content/live/johnguilfoil/wp-includes/plugin.php(453): WP_Hook->do_action(Array)n#4 /nas/content/live/johnguilfoil/wp-includes/widgets.php(1649): do_action(‘widgets_init’)n#5 [internal function]: wp_widgets_init(”)n#6 /nas/content/live/johnguilfoil/wp-includes/class-wp-hook.php(286): call_user_func_array(‘wp_widgets_init’, Array)n#7 /nas/content/live/johnguilfoil/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)n#8 /nas/content/live/johnguilfoil/wp-includes/plugin.php(453): WP_Hook->do_action(Array)n#9 /nas/content/live/j in /nas/content/live/johnguilfoil/wp-content/plugins/jetpack/modules/widgets/simple-payments.php on line 479
I tried uninstalling and re-installing the plugin, but the site goes 500/crashes every time I try to enable the jetpack plugin. Please help!
The blog I need help with is: (visible only to logged in users)
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Hi jgprsites,
jgpr.net was created using WordPress.org software and is hosting by a third party, rather than WordPress.com:
We can only help with WordPress.com sites here but the WordPress.org support forums are a great resource if you need help with a self hosted site:
https://wordpress.org/support/forums/
If you need help with Jetpack specifically, you can contact their support team here:
Best of luck getting this resolved.
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