500 internal server error

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  mixsalonspa · Member · Jul 17, 2019 at 4:47 pm

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  Hello, i am recieving the 500 internal server error and I know it is a common error, I have another website in which i can access the files through godaddy, however this website, I am not sure where to recieve the FTP files from

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  staff-doublebassd · Staff · Jul 17, 2019 at 4:59 pm

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  Hi there,

  Based off of what you are describing, and it appears you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!