500 internal server error

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  zecaillou · Member · Aug 27, 2020 at 12:31 pm

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  Hello ! My website (www.zecaillou.com) was working well. I saved it with updraftplus. And then I made the update to wordpress 5.5. Since then, I have the 500 internal server error and don’t know what to do as I have no access to my backoffice… My website is still online… at least ! :)

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  supernovia · Staff · Aug 28, 2020 at 12:36 am

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  I’m sorry you’re having trouble! Our staff can’t help since your site is not hosted here, but this may help you sort out the issue with your copy of the software:
  https://wordpress.org/support/article/common-wordpress-errors/#internal-server-error

  If you need more help, please work with your host or with community resources available here:
  https://wordpress.org/support/forums/

  And if you’d like to move your site to our managed hosting services so we can help with issues like this, let us know. You can find our pricing here:
  https://wordpress.com/pricing

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  zecaillou · Member · Sep 1, 2020 at 12:09 pm

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  Thank you for your anwser. It seems to be a pluggin issue… still not resolve totally, but at least I have access to my backoffice.