502 Error on WooCommerce Home Page and When Editing Cart Page

  • Unknown's avatar
    zensmia · Member ·

    I keep getting the following error when trying to go to the WooCommerce plugin home page. I also get it when attempting to connect WooCommerce payments or edit the cart page.

    ‘Hosting Server Read Timeout
    HTTP 502 — Unable to Connect to the Origin Server’

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • staff-blorbo · Staff ·

    Hi there,

    Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites that are hosted on our servers.

    If you’re using the free version of WooCommerce you can post in their community forum, here:

    https://wordpress.org/support/plugin/woocommerce/

    Or if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com you can reach live chat and email support here:

    https://woocommerce.com/my-account/create-a-ticket/

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