504 error

• 

  jaypelc · Member · Feb 2, 2021 at 5:51 pm

  • Copy link
  • Add topic to favorites

  FIX THIS SHIT

• 

  raynesio · Member · Feb 2, 2021 at 7:20 pm

  • Copy link

  Hi @jaypelc,

  Can you please let us know your site’s address, so we can point you in the right direction for support?

  Note: these forums are for WordPress.com hosted sites only. If your site is using the open source WordPress.org you need to seek help here:
  https://wordpress.org/support/forums/

  Hope this helps :)

• 

  jaypelc · Member · Feb 2, 2021 at 7:28 pm

  • Copy link

  it’s also throwing 502. lansingartgallery.com

• 

  raynesio · Member · Feb 2, 2021 at 7:49 pm

  • Copy link

  Thanks for sharing. First off, I am able to view your website fine on both desktop and mobile. Perhaps try clearing your cache or try another browser.

  Your site is using the open source WordPress.org, you need to seek further help here: https://wordpress.org/support/forums/

  Best regards.
  P.S – Nice website :)

• 

  staff-totoro · Staff · Feb 3, 2021 at 3:48 am

  • Copy link

  Hi @jaypelc I can also confirm that your site lansingartgallery.com seems to load for me when I try to visit. Screenshot of what I see below:

  

  I can also confirm (as @raynesio points out) that this is not actually a site hosted on WordPress.com, but instead is a self-hosted WordPress sites, which are sites that you create on a “traditional web host” like Bluehost, GoDaddy, etc.

  The version of WordPress that other hosts use is different than what we offer here on WordPress.com. For example we do not offer Beaver Builder (or Beaver Builder themes) here on WordPress.com.

  For help with your site you will want to post on the wordpress.org forums here: https://wordpress.org/support/forums/

  You may also wish to reach out to GoDaddy support, who may also offer WordPress support in-house. Hope this helps point you in the right direction!