A customer has made a payment using a credit card, it says it went through on her side but I have not received payment 3 days later

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  bevreznik · Member · Nov 26, 2021 at 2:16 pm

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  how long does a credit card payment take to reflect in my bank account

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Nov 26, 2021 at 3:01 pm

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  Hello there,

  Depending on the bank this could take up to 5 working days, but you would need to check with the bank on how long that can take.

  Is this for: thesweetspotcakes.ca?

  If yes, this site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/