Abnormal situation

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  jaguaroysterelektra48673 · Member · Jan 29, 2021 at 10:09 pm

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  I have two accounts on the same e-mail

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  fstat · Staff · Jan 30, 2021 at 5:29 pm

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  Hi there,

  That’s not possible on WordPress.com. An email address cannot be associated with two different WordPress.com accounts.

  What exactly do you need help and what’s the address of your site?

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  jaguaroysterelektra48673 · Member · Jan 30, 2021 at 5:35 pm

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  http://www.thinkandcode.ro

  adminthinkandcode
  (email visible only to moderators and staff)

  and

  jaguaroysterelektra48673
  (email visible only to moderators and staff)

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  staff-blorbo · Staff · Jan 30, 2021 at 7:37 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.

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  jaguaroysterelektra48673 · Member · Jan 30, 2021 at 8:15 pm

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  thanks a lot