About My Account
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Hello,
How do you say ‘contact us’ and the link only leads to a public forum. What do i do if I need to ask a question with sensitive information that requires the technical support of your staff?
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Hi there,
Can you please tell me what you need help with? The account you used to post here was created only ten minutes before you posted this forum thread, and doesn’t own any sites with us.
Private support via email and live chat is available to owners of paid plans. For free sites, or accounts like yours without any sites, this forum is the only option:
When a support issue requires the sharing of sensitive information, we will follow up with you via email if needed.
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