Absence of tools menu

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  keerthanasenthilvinayagam · Member · Jun 7, 2023 at 7:34 am

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  The tools menu does not appear as it should when clicked.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  aisajib · Member · Jun 8, 2023 at 5:58 am

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  Hi there!

  I just checked your dashboard, and the Tools menu seems to be working on my end. See below:

  

  If this isn’t working for you, could you try using a different browser or clearing the browser cache to see if that helps? Here’s how to clear your browser cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

  I’d also like to take this opportunity to learn more about the site you’re creating with us. Would you mind telling us more about your new site? What’s the site for, and what features do you need on the site? Based on your site requirements, we’ll be happy to share specific guides and suggestions and help you accordingly.

  Thanks!