Acceso página web.

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  begoreig3 · Member · Feb 19, 2020 at 4:52 pm

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  Buenos días,
  Hace dos semanas, el 5 de febrero, compré un dominio a través de WordPress para crear mi página. Me enviaron el correo de verificación pero se me olvidó verificar el correo.
  Debido a esto he perdido el acceso al dominio y quería saber como recuperarlo. El pago ya ha sido realizado y el domino está ocupado. ¿Cómo lo recupero?

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  staff-blorbo · Staff · Feb 19, 2020 at 10:27 pm

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  I don’t see any history of domain names under your account.

  What is the domain name?

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  begoreig3 · Member · Mar 2, 2020 at 4:06 pm

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  el nombre del dominio es http://www.triebiomag.com

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  staff-doublebassd · Staff · Mar 2, 2020 at 4:29 pm

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  Hi there,

  The domain subscription was purchased under a different account than the one you are currently contacting us from. Can you post in this thread from under the account associated with the upgrade?

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  begoreig3 · Member · Mar 2, 2020 at 4:40 pm

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  okay, so what about if I forgot which was the account I used to purchase the site?

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  staff-zinnia · Staff · Mar 2, 2020 at 6:21 pm

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  You can recover access to the account with proof of ownership.

  Recover your account

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  begoreig3 · Member · Mar 9, 2020 at 4:56 pm

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  Hello, I was checking my e-mail ((email visible only to moderators and staff)) and I realized that I was sent an e-mail from “(email visible only to moderators and staff)” that said this:

  Hello,

  You are receiving this message because you recently registered or changed the contact information for one or more of the following domains: triebiomag.com.

  Your email has to be verified so we can get in touch with you when needed.

  The email address we currently have on file is: (email visible only to moderators and staff).

  Please verify your email address as soon as possible, or sites and emails that use this domain will stop working.

  I’m saying this because in the #3444224 reply to this post Darnell told me that “the domain subscription was purchased under a different account than the one you are currently contacting us from” as you can see, I was sent this e-mail when I purchased my webpage with my account begoreig3.
  I tried to fill the account recovery form but it doesn’t let me send it because “You should be able to recover your account simply by filling out the lost password form with the email address you’ve provided. Please check your spam folder for the reset email.” As you can assume I don’t need help with my password cause I already know it.
  How can I have my webpage back?

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  staff-blorbo · Staff · Mar 9, 2020 at 6:10 pm

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  Please send an email to passwordhelp (at) wordpress (dot) com explaining the situation, and we’ll see if there’s anything we can do for you.