Access
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Hi I was sent an email to reset password for (email visible only to moderators and staff) and could not set a password. Can you help please?
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
Hi there, can you confirm what site you’re trying to access?
If the site is hosted here on our services, it must be under another email address. This may help:
You may also be able to log out and log back in with the email address that gets notifications and what not.
Or, for your own copy of WordPress with a different host, ask your host for help with this:
https://wordpress.org/support/article/resetting-your-password/
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