access

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  vernonldietrich · Member · Dec 8, 2020 at 6:54 pm

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  I have been attempting to delete items from my website. your platform doesn’t give me that option.

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  staartmees · Member · Dec 8, 2020 at 7:00 pm

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  What is the URL of your site? What are trying to delete?

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  vernonldietrich · Member · Dec 10, 2020 at 7:24 pm

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  My web site has 15 items I need to delete because I no longer have these items. I’ve spent over 10 hours over the last 2 months to obtain access to my web site without success. I spent 3 1/2 hours on Tues. and were shuffled from person to person and gmail to help and nothing was given to my gmail. I found out that they were using the wrong gmail. I was exhausted and shut everything down.

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  staff-ozmodiar · Staff · Dec 10, 2020 at 9:43 pm

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  Hi,

  It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

  We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org