Access lost
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Hi
I lost my access to my domain and with this to http://www.pensadores.live as the email (email visible only to moderators and staff) doesnt exist anymore as hasnt been used (I havent used it for long time as it is a Russian email and I am from Ukraine). What can I do?WP.com: Yes
Correct account: UnknownThe blog I need help with is: (visible only to moderators and staff)
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We are not able to help here in the support forums, as verifying account ownership requires us to ask you to provide info that is best not shared in this public venue.
I can confirm that your site is registered at WordPress.com but is under a different account and not your @eastrecrute login. If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery
On that form you will be asked to provide a transaction ID for your purchase, which you can typically find on your credit card statement. More info on how to find that here: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id
We can accept any past transaction ID so the post above will guide you on the many ways you can find that info. The domain is still within it’s grace period (to be restored) so once you are connected to the correct account, we are happy to help you with recovering your domain. Thanks!
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