Access Old Unknown Account to Cancel

leahcmundle · 2026-04-29T22:03:29+0000

Forums / Access Old Unknown Account to Cancel Access Old Unknown Account to Cancel leahcmundle · Member · Apr 29, 2026 at 10:03 pm Copy link Add topic to favorites I got charged another annual fee for an account I haven’t used in years that is probably connected to an old university email I don’t have access to and I don’t know the domain name. I have the transaction ID but cannot submit the account recovery form without the domain name. I need help cancelling this account so I am not charged another annual fee again. elcristofue · Staff · Apr 30, 2026 at 9:20 am Copy link Hi, @leahcmundle! Thanks for letting us know about this. I’ll be reaching out to you via email shortly so we can continue helping you from there. Log in or create an account to reply Log in Create Account

leahcmundle · Member · Apr 29, 2026 at 10:03 pm
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I got charged another annual fee for an account I haven’t used in years that is probably connected to an old university email I don’t have access to and I don’t know the domain name. I have the transaction ID but cannot submit the account recovery form without the domain name. I need help cancelling this account so I am not charged another annual fee again.
elcristofue · Staff · Apr 30, 2026 at 9:20 am
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Hi, @leahcmundle! Thanks for letting us know about this.

I’ll be reaching out to you via email shortly so we can continue helping you from there.