Access recovery to my account

  • Unknown's avatar
    bronwyncoate · Member ·

    Hi, the logon details for the WordPress site I look after have changed recently since I purchased WPForms. I’m having trouble getting access to my WP account as I don’t use the email that the site is linked to to know the details.

  • staff-totoro · Staff ·

    Hi there,

    I do not see any sites under your @bronwyncoate WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

    Is it possible you created your site under a different login?  Is it the case that you are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

    Happy to check in our system so we can take a closer look.

  • The topic ‘Access recovery to my account’ is closed to new replies.