Access to admin page

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  office261205012 · Member · Apr 23, 2019 at 12:35 pm

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  Hi,

  A number of users have been locked out of the admin for our website. We received a ‘WordFence’ holding page – and so I requested a link to regain access to The Eve Appeal. It now reads as ‘500 internal server error’ How do I regain access to our admin page?

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  staff-zinnia · Staff · Apr 23, 2019 at 2:37 pm

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  Hi –

  What site are you working on? It sounds like you’re using WordPress.org, the community maintained software, not us at WordPress.com.

  This page explains the differences: https://en.support.wordpress.com/com-vs-org/

  If your issue is with WordFence then you want to contact them directly.
  https://wordpress.org/support/plugin/wordfence/