Access to my site

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  simonejunod777 · Member · Apr 25, 2022 at 7:03 pm

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  I cannot access my account anymore. When I ask for a new password to be sent to (email visible only to moderators and staff) I do not get the mail.

  WP.com: Yes
  Correct account: Unknown

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  staff-ozmodiar · Staff · Apr 25, 2022 at 9:24 pm

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  Hi,

  What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.

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  simonejunod777 · Member · Apr 28, 2022 at 9:47 am

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  http://www.enerbiebe.com and it gets redirected to http://www.simonejunod.com

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  staff-doublebassd · Staff · Apr 28, 2022 at 2:52 pm

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  Hey there,

  I checked up on both domains and enerbiebe.com is currently unregistered:

  https://whois.domaintools.com/enerbiebe.com

  You’ll need to repurchase that domain and you currently do not own it.

  The other domain looks to be hosted via Amazon Technologies:

  https://whois.domaintools.com/simonejunod.com

  It doesn’t appear the site is hosted with us, but I would definitely recommend reaching out to your host. It appears you can contact them here:

  https://aws.amazon.com/contact-us/?nc2=h_header

  Hope this helps.