access to site

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  keepsaketheatre · Member · Mar 18, 2022 at 12:50 pm

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  Hi, I’d like to know why I can no longer edit my personal webpage. As far as I know, my yearly wordpress subscription was renewed. Thanks

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Mar 18, 2022 at 2:58 pm

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  Hi,

  Everything looks fine from our end. What happens when you try to edit? Are you getting an error message of any sort?

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  keepsaketheatre · Member · Mar 18, 2022 at 3:19 pm

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  The blog I cannot access was linked to keepsaketheatre : ruabreathnach.com – it’s this site I can no longer edit…

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  staff-ozmodiar · Staff · Mar 18, 2022 at 3:31 pm

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  Howdy,

  The issue is that the WordPress.com user account you are posting from is not the owner or admin of ruabreathnach.com. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the site. You’ll need to log into THAT user account in order to make any changes.

  If you do not have access to that second account, here are a few options:

  Account recovery overview – https://wordpress.com/support/account-recovery/
  Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
  Account recovery form – https://wordpress.com/wp-login.php?action=recovery

  Let us know if anything is unclear or you have any further questions.