Accessibility Issues – No One To Contact from WordPress??

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  htentas124 · Member · Jun 2, 2020 at 2:09 pm

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  Hello,

  We have a student who is blind and uses a screen reader and is unable to use your platform. Is there IT we can connect with? We need assistance and cannot find any way to get in contact with someone.

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  supernovia · Staff · Jun 2, 2020 at 8:30 pm

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  Hi @htentas124, you’re welcome to work with us here. Can you let us know which screen reader your student uses, and what’s happening?

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  htentas124 · Member · Jun 2, 2020 at 10:54 pm

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  Thank you @supernovia! She is currently using JAWS 16 and is struggling to navigate around WordPress to create a website for her course.

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  kokkieh · Staff · Jun 3, 2020 at 6:09 am

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  Is she specifically struggling with WordPress.com, or with a site using the WordPress software at another hosting provider?

  If it’s here on WordPress.com, can you provide some more details on exactly what isn’t working as expected, along with URLs of the specific pages in the interface where the problems occur?