accessing my domain
-
I have a website that was created by someone else and hosted on Godaddy. I just paid for my own hosting and migration from Godaddy. My old word press sign-in still works, but not when I try to sign in from my new Godaddy service. Suggestions?
-
Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
Your hosting provider’s support team may also be able to assist.
- The topic ‘accessing my domain’ is closed to new replies.
WordPress.com Forums 