Accidentally created account with an email I don’t have.

  • Unknown's avatar

    I created an account with a email address I don’t own set up and launched a site, then created a new account with the email address I do own. I was confused as to why this account wasn’t connected to the site and realized I had signed in with an email I didn’t own. Because I already had an account with the email address I wanted it to be the site wouldn’t let me change it. I tried deleting the account with the email address I had made but It still wouldn’t allow me to change it. I have now been signed out of the first account I made under the wrong email and cannot delete it what should I do next?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there, when you delete an account, WPcom locks that account’s email address for 30 days in case you want to recover the account.

    I’m not sure which account you’ve deleted, but if it is the one with the correct email address, reply to the email you received from WordPress.com and restore that account.

    After you’ve restored that deleted account, log on to WordPress.com and then change the email address on that account to something else. If you are using gmail, you can create a “sub email address” by adding +something to your email address. So instead of myemail(at)gmail(dot)com, you would use myemail+something(at)gmail(dot)com

    That should free up the correct email address so you can use it on the other account. https://wordpress.com/support/email-address/

    Alternatively wait 30 days from deletion for the correct email address to become available.

    Hope that’s clear, but post back here if you have any questions.

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