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  americanenglishacademyjapan · Member · Jan 17, 2021 at 9:26 am

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  I cannot even pay for my account and you have not gotten back to me in 24 hours. This is poor customer service.

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  staff-totoro · Staff · Jan 18, 2021 at 1:51 am

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  Hi there,

  Can you tell me a bit more about the trouble you are having? Are you not able to make a purchase on your account? Or are you having some other difficulty?