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  kdjangle94 · Member · Feb 21, 2021 at 5:34 am

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  no record of my site says doesnt exsist http://www.shelleyfeinerman.com

  received email saying wordpress was updated on 1/13/ 21

  first time trying to access getting prompt have no acct

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  staff-totoro · Staff · Feb 22, 2021 at 2:39 am

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  Hi there,

  The site shelleyfeinerman.com appears to be a self-hosted WordPress (also called “.org”) site hosted on Google Web Hosting, and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/shelleyfeinerman.com+dns

  To clarify, we are not the only providers of WordPress sites, and Google also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

  You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

  You may also wish to contact your host’s support team for more assistance.

  Hope that points you in the right direction!