Account Access

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  pacerouge · Member · Aug 6, 2019 at 2:07 am

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  I have a domain connected from HostGator to WordPress but can’t log in to the right account. is there anyway to backtrace the domain to my wordpress account?

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Aug 6, 2019 at 9:01 am

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  Hi there,

  What’s the domain name so I can have a look and point you in the right direction of getting support?

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  pacerouge · Member · Aug 6, 2019 at 4:00 pm

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  the domain is paceroghaar.com

  I’m perfectly able to manage it through my hosting site.

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  staff-zinnia · Staff · Aug 6, 2019 at 4:17 pm

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  Thanks for that information. There’s no record of paceroghaar.com being connected to WordPress.com. The hosting looks to be suspended. Have you talked with Hostgator about this?

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  pacerouge · Member · Aug 6, 2019 at 4:19 pm

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  Nope that must be where the problem lies thank you so much.

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  staff-zinnia · Staff · Aug 6, 2019 at 6:03 pm

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  You’re welcome! Take care and good luck.