account access impossible despite having proof of purchase, please help

  • Unknown's avatar

    hi,

    i have a business account with the following transaction id’s:

    [redacted by staff]

    i cannot log in because i have 2FA set up, but i must have forgot to set it up in my authenticator app, and i also can’t find the recovery codes for my account. i have tried all the available options, resetting my password etc. but nothing seems to work.

    can you please help? i already asked yesterday but nobody replied.

    kind regards,

    K

    i can give you any other personal details in a private email to prove i am the account holder.

    The blog I need help with is: (visible only to logged in users)

  • We’ve reached out directly to help you with this via email.

  • The topic ‘account access impossible despite having proof of purchase, please help’ is closed to new replies.