account access issues

  • Unknown's avatar

    Hi, I haven’t blogged in several months and when I tried to access my account today, it said I couldn’t fully access it, due to Jetpack issues. It recommended that I disconnect from jetpack and reconnect. When I disconnected, it said I had no site…not sure how to get back into my account?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

  • Hi there,

    I checked your site outoftimeandlinemillennialgirl.com and got several database connection errors. I suspect that this was the cause of your Jetpack issue. To fix it, you need to contact your hosting provider. They’ll be able to help you reconnect or repair your site’s database.

    If the issue is related to your WordPress installation, then you can seek further help in the official WordPress.org support forums:

    https://wordpress.org/support/forums/

    Please note that the forum you have posted is for the WordPress.com hosting platform, which is different than the WordPress software that your site is using. You can learn more about these differences here:

    WordPress.com vs. WordPress.org

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