Account Alert

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  kkalthouse · Member · Mar 7, 2021 at 4:45 pm

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  I received an alert that someone logged into my account with an email log in link. It wasn’t me. Now my About page isn’t linking and my dashboard looks different and doesn’t have appearance listed so I can check the link. It also says my site is not secure but SSL certificate is on and I spoke to someone yesterday who said they would activate it.

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  staartmees · Member · Mar 7, 2021 at 5:06 pm

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  First things first: what is the URL of your site?

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  kkalthouse · Member · Mar 7, 2021 at 5:15 pm

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  https://www.soulofanintrovert.com
  I figured out if I put https it does show secure and I found the link to my about me but it still isn’t linking?

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  fstat · Staff · Mar 8, 2021 at 10:17 am

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted by Bluehost. Therefore, you need to contact them regarding your SSL issue.

  We’re only able to provide support for WordPress websites that are hosted by us. If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org