Account Blocked and Cannot Reset Password

  • Unknown's avatar
    cinfinity755306034 · Member ·

    Hello,

    I have a blog at spiritrebellion.wordpress.com which I have not logged into in a while.

    I tried to login now with the username I have and it says that my account has been blocked as a security precaution. To continue, you must reset your password.

    When I try to reset the password I don’t receive an email to the address that I believe I set it up in. And the other method of account recovery asks for proof of ownership which I don’t have either. I’m pretty certain I made it through this account that I am logged into right now, but my dashboard says that I don’t have any sites.

    I understand the WordPress Security protocols and appreciate them but is there any you could let me know which email address was used to set up this blog. If you can’t give me the full email address, even a few characters of the email would be enough for me so that I know which one to check.

    I really appreciate if you could help me with this matter as I would like to retrieve this specific blog address. Thank you so much.

    Regards,
    C.

  • staff-blorbo · Staff ·

    Please send an email to passwordhelp@wordpress.com explaining the situation, and we’ll see if there’s anything we can do for you.

  • Unknown's avatar
    cinfinity755306034 · Member ·

    Thank you for the quick response. I will send an email.

  • The topic ‘Account Blocked and Cannot Reset Password’ is closed to new replies.