Account cancelation

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  emeraldrunner86 · Member · Feb 13, 2023 at 6:06 am

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  I have tried to cancel my account and keep getting charged $60! When I log in there in nothing! No billed statements, no options to choose to cancel, but I have a receipt and bank missing $60, again this year! I need help with this! I can’t afford this and haven’t gotten on this site in years!

  I don’t have a site linked to this WordPress.com account

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  aisajib · Member · Feb 13, 2023 at 8:05 am

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  Hi there!

  I don’t see any active subscriptions on the WordPress.com account you are posting this from. Do you know if you have a different WordPress.com account? If you can log into your other account and reply or create a new topic from there, we can help.

  Alternatively, you can send us an email at passwordhelp@wordpress.com with the details of the charge so we can look up the account on our end and help you log in.

  Please do not share details from your receipt here, as it’s a public forum so anyone can see them.