Account cancellation

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  scmusik · Member · Jan 20, 2018 at 1:55 am

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  How do I contact WordPress? I want to cancel my account as well as my domain name, and get a refund.

  The blog I need help with is: (visible only to logged in users)

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  ismaeliea · Member · Jan 20, 2018 at 2:45 am

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  Hi there!

  I’ll be happy to answer your questions.

  How do I contact WordPress?

  — You can contact WordPress.com here, if you are on a free plan with us. If you are on a paid plan with WordPress, you have access to Live Chat Support 24/5.

  You can also email WordPress.com at help@wordpress.com. You can get more information on how to contact WordPress.com, here.

  I want to cancel my account

  — You can’t delete or cancel an account with WordPress.com, but you can deactivate an account, by following these steps.

  domain name, and get a refund.

  — I have checked your site, and it looks like it has been deleted so I cannot help you with this, since I don’t see any domains available. I will tag this as Modlook, so that staff could check your account and see if there are domains you have paid for, and to help you with a refund.

  Cheers!

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  staff-doublebassd · Staff · Jan 20, 2018 at 6:19 pm

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  Hi there,

  I see that you were able to cancel your upgrade. Please let us know if you have any other questions. Thanks!