Account cant be upgraded because disabled purchases

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  innercitycorp · Member · Aug 14, 2019 at 5:09 pm

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  Ive tried emailing twice about this, ive got no answer and im on a strict timeline. I tried upgrading a plan once with the wrong card it got declined of course, so I try with my other CC and now its telling me purchasing disabled. Ive gotten no help from any support emails or anything. What more can I do?

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Aug 14, 2019 at 8:10 pm

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  Hi –

  I can see that someone is working on a reply to your email now. You should hear from us via email today.

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  imaginationkohima · Member · Sep 11, 2019 at 3:06 pm

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  I’m having similar issue. been trying for two day now with different cards, online banking you name it. nothing works.

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  fstat · Staff · Sep 11, 2019 at 3:55 pm

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  Hi @imaginationkohima – Please start your own thread from the link below and add the tag modlook if you need staff attention.

  https://en.forums.wordpress.com/?new=1