Account closure

  • Unknown's avatar
    unankamo · Member ·

    Good day,
    On the 7th of August 2021 I had asked for my account to be closed due to financial constraints. To my surprise today my card has been debited with an amount, now my card is overdrawn but I had vividly explained that I do not have any financial capacity to make the payments hence my request to close it.
    kindly assist

    Site: https://thegirlswithfunds.com.
    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

  • Unknown's avatar
    ironnysh · Member ·

    Hi,
    It seems that your site thegirlswithfunds.com is hosted at Bluehost and not at wordPress.com.

    Have you tried reaching out to Bluehost support?
    They have several contact options: https://www.bluehost.com/contact.

    I hope that helps!

  • fstat · Staff ·

    Hi there,

    @ironnysh is right. Your site is not hosted by us, so it’s best to contact your host regarding this charge.

    Furthermore, we have no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

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