Account Deleted Sign even though it’s not

  • Unknown's avatar
    samuelrcameron · Member ·

    I am having severe difficulties logging into my account to manage issaffb.org. It says that my account got deleted – my email account for that page is (email visible only to moderators and staff)

  • staff-ozmodiar · Staff ·

    So, the first issue is that the WordPress.com user account that owns that website is not associated with the email address you shared. Can you doublecheck your records and make sure that you are logging into the correct account?

    In addition, the WordPress.com Business plan for that site expired a few months ago. So that will cause you some issues even after you log in with the correct account. You’ll need to decide if you wish to continue the site as is, or are willing to modify it under the Premium/Personal/free site plans.

    We’re happy to advice on that, just let us know if you have any questions.

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