Account got cancelled / someone has changed the password

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  zitalilith · Member · Jun 27, 2020 at 8:20 am

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  My startup company has created a website using WordPress, a few days ago we tried to log in again but failed. It’s said that our account was cancelled. We have also tried to change the password but nothing worked, please help!

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  staff-zinnia · Staff · Jun 29, 2020 at 6:33 pm

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  Hi –

  You’re signed in to the zitalilith user account now writing to us here. What is the username or the site involved? We need those details in order to take a closer look.