Account hack/ hijack

  • Unknown's avatar
    shelleyielk · Member ·

    Someone hacked and hijacked my site..and changed the email information.. I just regained access.. but now my email verification has been questioned…
    does this mean the hacker is trying to regain the blog… and how do I secure my blog at this stage.. if I can’t contact support by phone and get them to intervene and protect/secure my blog?

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    If you have regained access to your WordPress.com account and believe someone is still trying to hack it, I would add an extra layer of security by enabling two step authentication:

    Enable Two-Step Authentication

    I see that you were able to do that, so you should be good to go.

    Let me know if you continue to experience any unusual activity with your site.

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