Account Hacked

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  meilaniassist · Member · Jan 22, 2022 at 5:42 pm

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  Hello, I have an account with you all, that is not this one, that I had a Fiverr freelancer make for me. He has now gotten upset because I did not give a five star rating and has changed the passwoo o rd and made it impossible for me to log in, and my name is tied to that account and domain. I’d like to delete the domain and wordpress account please.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Jan 22, 2022 at 7:43 pm

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  What is the URL of the site with the problem?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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  meilaniassist · Member · Jan 22, 2022 at 7:46 pm

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  https://iamthejamib.com/

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  staff-blorbo · Staff · Jan 22, 2022 at 7:54 pm

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  Ok, that is a self-hosted WordPress.org site, which we really can’t help with here.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  With that said, one of the methods here should help: https://wordpress.org/support/article/resetting-your-password/