Account Hacked, Lost Access

  • Unknown's avatar
    camittles · Member ·

    Hello, I run a website for my company through wordpress and our account login has been deleted. We recently received an email saying an account registered on our site, and now I cant log in to the wordpress account using my previous login, but when I enter in the email that registered to our site through a form, it prompts for a password. What can we do about recovering access to our site?

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • staff-totoro · Staff ·

    Hi there,

    I did not see you mention it, but Wwhat is the URL of your site so we can look it up in our system? Thanks for the additional info!

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