Account no longer linked to my profile

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  thefischerprice · Member · Feb 8, 2022 at 4:31 pm

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  I was attempting to update my website, but it shows that i have no linked sites. I have the tranaction id and a contact confimation email. I haven’t touched the site since 2020-2021

  WP.com: Yes
  Correct account: Unknown

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  staff-blorbo · Staff · Feb 8, 2022 at 6:32 pm

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  What is the URL of the site you’re trying to access?

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  thefischerprice · Member · Feb 8, 2022 at 6:46 pm

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  staff-blorbo · Staff · Feb 8, 2022 at 6:47 pm

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  That site belongs to a different account here, not the one you’re currently logged in under.

  If you do not recall the password for the correct account, we have some options for you at https://wordpress.com/support/account-recovery/

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  thefischerprice · Member · Feb 8, 2022 at 6:54 pm

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  I don’t know how it is using a different account as i am signing in with the same email i set it up with. When i sign in with that email, it is this account.

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  staff-blorbo · Staff · Feb 8, 2022 at 6:59 pm

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  We only allow one account per email address, and the account which owns that site is indeed under a different email address.

  Perhaps you have, or had, more that one email address?