Account not working

• 

  sambizzelldating · Member · Aug 30, 2022 at 5:13 pm

  • Copy link
  • Add topic to favorites

  Hi all, I disabled all plugins apart from Clickfunnels because Divi wasn’t saving and it was recommended to disable plugins and try again.

  Now I can’t access me wp-admin account at all. It comes up with a white screen, doesn’t load anything apart from ‘W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /home/profe155/public_html/wp-content/db.php.
  W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /home/profe155/public_html/wp-content/object-cache.php.

  Help! I can’t log in to remove W3 total cache

  Thanks

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

• 

  supernovia · Staff · Aug 30, 2022 at 11:33 pm

  • Copy link

  Hi! Your host can likely help you rename the file for that plugin in your file manager, or you may have luck with a fresh installation.

  Going forward, these forums are for the sites hosted here on our servers. If you use other hosting, there is another forum for the free WordPress software. You can find that here:
  https://wordpress.org/support/forums/

  And if you’d like more info about the difference between the WordPress software and the services by WordPress.com, we have more info here. Let us know if you have any questions about our services!