Account questions

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  nwioi · Member · Oct 30, 2020 at 2:50 am

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  I seem to have 2 accounts – but I am not sure what they are attached to. I want to know before I am charged again $400. They may be inactive.

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  staff-mckluskey · Staff · Oct 30, 2020 at 1:40 pm

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  Hi there,

  It looks like you have some active WooCommerce subscriptions. To manage those, you’ll want to log into your account from WooCommerce.com.

  If you need help canceling those, you will want to open a ticket from https://woocommerce.com/my-account/create-a-ticket/.