Account Recover/Cancelation
-
I created this account on 26 Aug 2018 and have my email to confirm this. I changed to two-factor authentication on 13 Mar 2022. This account used the email (email visible only to moderators and staff).
I cannot login with this account as the codes my google authenticator are not working. I cannot recover this account as I have none of the listed options available.
I want to be able to delete that account fully or have access to the account as it will not let me create a new account for that active email as it is already in use. Please can I get support to do any of the following:
1. Recover the Account
2. Delete the Account and any associated blogsThe blog I need help with is: (visible only to logged in users)
-
Actually the account you are currently logged in to was created in December 2019. Log out and log back in with the correct username and password or codes and you’ll reach the URL you listed.
-
I am not sure what you refer to for December 2019, but my account with WordPress for my (email visible only to moderators and staff) was definitely created on 26 Aug 2018.
I have just tried again, I enter the account email and password and then it asks for my validation, which I try to enter from Google Authenticator and it tells me code is not valid.
-
You are posting from an account you created in December 2019 aren’t you? Look at https://wordpress.com/forums/users/rainbowrae8a1a157770/
You say you want to reach the account you created in August 2018. Surely that is https://wordpress.com/forums/users/charliez1zzzz/
So you need to LOG OUT FROM rainbowrae8a1a157770 and log back in with the correct username charliez1zzzz and correct password to reach your site. Perhaps if you’re logged into the correct account then your credentials will work.
-
That is what I am saying, I have tried logging into the charliez1zzzz account. I have the correct password, but the authenticator is saying the Google authenticator code are invalid. I am using this account to raise a ticket on the forum as I can’t login as charliez1zzzz. This account is working fine, but I want to be able to log in to the account I originally created in 2018. I didn’t get very far with the blog I started, so I would prefer to have that account restored so I can use it, but failing that, I would be happy if it were deleted so I could start again with charliez1zzzz.
I hope that makes sense
- The topic ‘Account Recover/Cancelation’ is closed to new replies.
WordPress.com Forums 