account recovery

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  jenittam · Member · Apr 25, 2019 at 8:31 pm

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  I created an account 6 years ago using my school email. I no longer have access to that email as the school changed their entire email system. emails are no longer forwarded.

  I have tried the account recovery form, but to get the activation ID (since it was a free account, there were no transactions) i need access to my email.

  Therefore, i’m stuck in a catch 22. I need my email to get the ID. i need the ID to change my email.

  I can send into word press my I.D to prove i am the owner of the account as there is personal information (that was required for school) on my word press. Therefore my government issued ID would prove that i am who i say.

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Apr 25, 2019 at 9:51 pm

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  Hey there,

  I would be more than happy to assist you in regaining access to your account. If you could please fill out our account recovery form, we’ll definitely get in touch with you as soon as possible.

  If you are unable to fill out the form, please contact our Account Recovery Team directly at passwordhelp@wordpress.com

  Please visit our support page for more information on recovering your account.

  Thanks!